While Ace Hardware of Hilton Head was undergoing a renovation, retail assistant Mary Lynn Plocica came up with idea of including a mural in the new space. Plocica’s daughter took art classes in high school, which gave her the idea …
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Hand-Painted Signs Add to Creative Merchandising
Making an effort to welcome every customer that comes into the store, Steven Edele, the owner of Edele & Mertz Hardware in St. Louis, Missouri, is continuing the legacy of customer service his family started in 1912. “I truly …
Read More »Rental Services Elevate Customer Service
At B&B Hardware in Milan, Illinois, owners RJ and Helen McDaniel added rental services to provide an even higher level of customer service. When the McDaniels moved the store to its current location in 2007, it was the perfect opportunity …
Read More »Addition of Lumber and Building Supplies Builds Customer Base
After serving the community for nearly three decades, Rick and Tonya Lovell, the owners of Toledo Hardware and Feed in Toledo, Washington, took the step to fill a hole in the area—lumber and building supplies. The couple purchased the warehouse …
Read More »Wehrung’s Cares Donates $5,000 in Store Credit to Trade School
In a show of support of the skilled trades, Wehrung’s Cares, the nonprofit division of Wehrung’s Family of Businesses, has donated $5,000 in store credit to the Middle Bucks Institute of Technology (MBIT) to purchase cordless power tools. The credit …
Read More »Westlake Ace Hardware Partners With Salvation Army to Beat the Heat
What started as a grassroots effort over a decade ago, the Westlake Ace Hardware and Salvation Army Fan Drive has turned into a multistate campaign. Taking place during the early summer months each year, the Fan Drive encourages customers at the …
Read More »Retailer Unites With Local University to Sponsor Support Dog
Augustana University and Nyberg’s Ace have joined together in a fun partnership, bringing Augustana’s mascot to life as a real-life student health and wellness support dog. Once just a costumed representative of the university in a mascot suit, the school …
Read More »Retailer Catches Fishing Customers With Bait Pools
Located in an area ripe with fishing opportunities, Three Sons Hardware in Big Lake, Minnesota, has captured a niche audience with its bait pools. Customers who love fishing can visit the store and choose their live bait from basins in …
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