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Retailer Catches Fishing Customers With Bait Pools

bait pools

Located in an area ripe with fishing opportunities, Three Sons Hardware in Big Lake, Minnesota, has captured a niche audience with its bait pools. Customers who love fishing can visit the store and choose their live bait from basins in …

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Messages on Stairs Draw Customers to Upstairs Shopping

With both their customers and employees in mind, Nowco Home Hardware dealer-owners Deanna and Tyler Nowochin embarked on a store remodeling project that added a new shopping destination for customers and office space for employees. Named The Loft, the new space in the Nowochin’s …

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Store Dog Henry Delights Customers

store dog Henry

At B&B Hardware in Milan, Illinois, Henry the yellow Labrador has been a mainstay and popular fixture as the official store dog for almost three years. The three-year-old dog belongs to store owners RJ and Helen McDaniel and has been …

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Customer Relations Bloom at Annual Garden Party

Annual Garden Party

Celebrating the start of spring and providing a way to engage with customers, A Few Cool Hardware Stores hosts an Annual Garden Party. The event takes place at each of the operation’s 13 locations in the Washington and Baltimore metro …

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Projects Room Provides Education, Engagement

Projects Room

Engaging with customers of all ages in a creative way, Madison Lumber & Hardware in Ketchikan, Alaska, opened up the Projects Room where it hosts how-to classes. Madison Lumber & Hardware CFO Janice Walker says the idea for the Projects …

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Crawfish Boil Supplies Appeal to Southern Tradition

crawfish boil

A popular tradition in Louisiana and other southern states, crawfish boils bring friends and family together around delicious creole cooking. At Stine Home + Yard, which has 12 locations in Louisiana and one in Natchez, Mississippi, crawfish boil supplies are …

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