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Research & Guides

Making It Count: 2024 Q3 Independent Retailer Index

Independent retailer index

Measuring how independent home improvement operations are performing throughout the year helps the entire channel understand how they compare to the industry at large and how to use that data to make incremental improvements to their operations. Since 2022, the …

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How Smart Home Spending Links Key Departments

By the Home Improvement Research Institute It’s time to focus on how smart home, HVAC and electrical systems work together in the retail space. The Home Improvement Research Institute’s (HIRI) Project Decision Study reveals that under the broad project umbrella …

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Industry Data Drives Retailers’ Success

Data Drive Decisions

For over 100 years, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout the U.S. to develop the benchmark report known as the Cost of Doing Business Study. Retailers have continually relied on the industry …

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3 Actions You Can Take to Improve Employee Engagement

employee engagement

In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …

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