Tag Archives: operations

Former Home Depot executive Marvin Ellison is leading J.C. Penney’s turnaround, and the strategies he’s using look like lessons he learned from the home improvement giant. And it’s working. The store’s stock is up 50 percent; the company is paying off debt; and it expects to …

Owning a local business is about much more than making a sale. As an owner, your business is a deeply ingrained and even personal part of your life. While that passion sets your business apart, it can also cause problems when …

If you are overwhelmed by all of the regulations small businesses are facing these days and need some straightforward guidance on how to respond to the mandates aimed at your operation, then the North American Retail Hardware Association (NRHA) has some …

After four years’ absence from the market, Sears has decided to go back to selling paint. The company announced the plan earlier this week, shortly after reporting a drop in net sales in the second quarter, according to an article from …

What do boxes of family photos, old purses, bags of old clothing, antique dishes and hardware have in common? They’re all for sale every Tuesday and Saturday at Feira da Ladra in Lisbon, Portugal. Feira da Ladra is a flea …

By Kate Klein, kklein@nrha.org, and Hilary Welter, hwelter@nrha.org You’ve read the stories about data breaches, but are the numbers too big to hit home? In September 2014, Home Depot confirmed that hackers used malware, or software designed to steal digitally stored …

For more than 50 years, Jim White, owner of Boyne City Hardware in Boyne City, Michigan, has been working in the hardware industry. And unlike many retailers who grew up in the business, Jim got into the hardware business before his dad …

To view a PDF of this story, click here. Picture it: A customer walks into your store and receives an alert on his phone about a special on charcoal for his grill. He received the alert because he purchased a …