Tag Archives: operations

Fraud is a big headache for business owners, and it may be impacting your cost of doing business more than you realize. Retailers with chargeback rates of four percent or higher may soon be facing even higher chargeback and merchant account …

In the July issue of Hardware Retailing, we wrote about the succession planning process and what buyers need to do as next-in-line owners of a business. We spoke with four retailers who were in the process of buying, or had recently …

Are you ready to sell a business? In the August issue of Hardware Retailing, we talked with four owners who had recently sold a business, or are in the process of selling a business. They talked about their experiences and …

For the past year, hourly employees at restaurants and chains like Starbucks, McDonald’s and Old Navy have been able to personally find and schedule coworkers to cover their work shifts  by using a new app called Shyft. Rather than penciling in doctor’s appointments and vacation …

Business owners often struggle to protect their enterprises against a wide range of employment-related issues, such as employee discrimination, harassment, wrongful termination and retaliation. Finding the right balance between effective risk management and affordable employment practices liability insurance is more …

Home improvement stores are often one of the first places people go to prepare for and recover from a natural disaster. Retailers who want to provide a service to their customers should make careful note to stock up on emergency …

A question often asked of retirees, whether their career was spent working in a hardware store, leading an office of employees or teaching a classroom of children, is, “What’s next?” Many people get excited to devote more time to hobbies, volunteering …

Banks are pushing to change a cap on debit card swipe fees that the Federal Reserve implemented in 2011. However, 89 percent of consumers believe the “swipe fee limits should not be undone,” according to a survey by the National Retail Federation. Additionally, 84 percent of …