Tag Archives: operations

As an independent retailer, competition is everywhere. Whether it’s an online retailer, a big box chain or a luxury department store, customers expect more out of the retail experience than ever before. In order to compete with companies like Amazon, Nordstrom and Walmart, consider taking specific …

Josiah Gates is the vice president of retail innovation at Aubuchon Hardware, which has 110 stores located throughout the northeast. One of his favorite sayings is, “Great leaders develop great leaders.” This is largely out of respect for the key …

Tyler Russom is a district manager with Buchheit Enterprises, which has eight large-format farm stores/home centers located in southeastern Missouri and western Illinois. He cut his leadership teeth working for Lowe’s, going through its management/leadership training rigors. After leaving Lowe’s …

Jim Rivas is the director of store operations at Friedman’s Home Improvement, which has four large-format home centers and is based in Santa Rosa, California. Rivas has worked in retail management nearly his entire career. When he was in his …

Christian Herrick is the chief executive officer of Randy’s Do It Best Hardware, which has two stores based in Timberville, Virginia. Herrick’s leadership journey has covered a lot of territory, taking him from missionary work in Alaska to a service …

To view a PDF of this story, click here. By Kate Klein, kklein@nrha.org and Sara Logel slogel@nrha.org The information in this 360 overview was gathered by Hardware Retailing staff from a variety of resources that are attributed throughout. Tractor Supply Company, a long-time specialty retailer, has …

The North American Retail Hardware Association (NRHA), Hardware Retailing magazine and the National Hardware Show®, have named four outstanding independent home improvement retail leaders as their 2015 Industry Top Guns. This year’s class includes: Bobby Fuller of Fuller & Son …

To view a PDF of the story click here. Back in 2007, the North American Retail Hardware Association, Hardware Retailing magazine and the National Hardware Show® set out to recognize independent home improvement retailers for their innovation, entrepreneurial spirit and …