Operations

While many retailers jumped on offering buy online, pickup in store (BOPIS) during the COVID-19 pandemic, the service continues to provide an extra layer of customer service and a way for retailers to differentiate. BOPIS also brings customers through your …

Retailers and wholesalers are gearing up for a full fall market season, preparing to secure the best deals, network with fellow industry members and learn best practices to enhance their businesses. Markets across the country each offer their own unique …

Sponsored by Quikrete Outdoor living is an essential part of everyday life for many homeowners, with more tackling larger projects and curating spaces outside the home. According to the 2026 U.S. Houzz Outdoor Trends Study, personalized projects that are both …

Serving as a key driver of customer counts and transaction size, promotions bring customers into your store and encourage them to make more or larger purchases. As the busy summer selling season wraps up and retailers begin to promote upcoming …

Any retailer worth their salt will tell you that “because we’ve always done it that way” isn’t a good reason to avoid change. The problem isn’t that operators don’t believe that statement. It’s that far too many don’t live it. …

Injecting energy into the home industry and delivering on the promise of a newly imagined show, NHS Concept to Commerce, an evolution of the National Hardware Show (NHS), debuted this spring with three days of sourcing connections, exciting product discovery …

The impulse section of your store can be one of the most exciting categories to stock. Browsing through social media, walking trade show floors and sourcing customer recommendations are impactful ways to find fun products for your customers and win …

Sponsored by Quikrete Homeowners of different age brackets view homebuying and renovation differently based on a number of factors like income, life stage, return on investment, ease of installation and design preferences. Take a closer look at data from the …