Operations

As technology advances, there is an ever-increasing array of tools available to help you deter and detect theft at your retail operation. Understanding your options and making sure you’re using the solutions that make sense for your business is key …

Given that a cyberattack could shut down your entire business, preventing one should be a top priority. With a background in IT and cybersecurity, Rob Hord, IT manager at Island Home Center and Lumber in Vashon, Washington, takes a proactive …

In a world buzzing with caffeine enthusiasts, the desire to bring the coffee shop experience home is on the rise. Around 74% of Americans drink coffee every day, with 49% drinking three to five cups every day, according to data …

Attracting willing and engaged employees is still a top priority —and for some, a concern—coming into the new year. In the 2023 edition of the Bentley-Gallup Business in Society Report, nearly 5,500 U.S. adults gave their perspectives on their priorities …

While few might call what the home improvement industry experienced during the pandemic a party, 2023 had all the feelings of a day-after hangover as businesses struggled to find their footing and were left dealing with the aftermath of three …

Opening a new store right before the COVID-19 pandemic struck was a challenge for True Value of Rock Hill and owners Jay Simpson and Alex Dorsey. To overcome the obstacles of supply chain woes, Simpson and Dorsey turned to locally …

For over 40 years, the Brownsboro Road location of Brownsboro Hardware & Paint in Louisville, Kentucky, has provided an extra level of service to customers with an in-house U.S. Postal Service contract post office. The store also touts a UPS …

The purchase of eco-friendly and sustainable products is a trend that shows no sign of slowing down. According to a study by NielsenIQ, 95% of consumers take steps to live more sustainably and almost half want retailers to provide ways …