Operations

Nearly anything is possible when it comes to plumbing parts at Bonnets and Stems in Tucson, Arizona. Like MacGyver getting out of tough situations with the creative use of tools, third-generation owner Bruce Nevins and his coworker, Tatjana McCombs, listen …

Commerce is commerce, whether it’s online or in-store. A recent national shopper study revealed that 81% of consumers research their planned purchases online before stepping into a store. For independent home improvement business owners, embracing this trend creates an opportunity …

The thought of organizing a workspace often brings a sense of dread, but fortunately innovative products are available that can make this task manageable. From efficient cable management systems to versatile portable caddies and smart wall organization solutions, stocking these …

In the summer of 2023, Mead Lumber launched a rebranding initiative aimed at updating the company’s look and creating consistency across its business units, both with employees and customers. The rebranding initiative features a new, modern logo and a refreshed …

Builders Warehouse had already built a reputation in Nebraska and Colorado for being the go-to place for homebuilding products, but recently took that reputation to the next level with a state-of-the-art design center at its Kearney, Nebraska, location, one of …

Like a dull headache, retail shrink has always been an unfortunate reality of running a retail business. But for some retailers lately, that ache has grown into a splitting migraine. Anecdotal evidence suggests shoplifters in some areas are growing bolder, …

Benchmarking your business can make the difference between a tough season and a disastrous season. Every quarter, the North American Hardware and Paint Association (NHPA), in conjunction with The Farnsworth Group, fields the Independent Retailer Index. This survey asks retailers …