Operations

As the former college football coach and current sports analyst Lou Holtz once said, “In this world you’re either growing or dying, so get in motion and grow.” The same adage holds true for the independent home improvement channel. If …

Before you can plan or implement your goals for growth, the entire operation needs to be in the right mindset. Dan Tratensek, COO and publisher for the North American Hardware and Paint Association (NHPA), shares six ways you can get …

As independent home improvement retailers strive to grow their operations, one of the biggest obstacles they face is financing their goals and finding the assets needed to take their operations to the next level.  Hardware Retailing spoke with Brian Misenheimer, …

While the independent channel has seen some major changes, what hasn’t changed is retailers sharing good advice. Digging into the archives back to 2007, the first year for the Top Guns awards, we pulled some sage wisdom from past honorees on …

This fall, the North American Hardware and Paint Association (NHPA) will launch a new educational program, which will guide retailers through managing cash flow to support growth and success. The classes will be led by Kim Peffley, NHPA’s director of …

For Orgill’s finance department, the last 10 years have been a journey of calculated risks, strategic foresight and commitment to fiscal excellence. Spearheaded by Orgill’s chief financial officer Eric Divelbiss, alongside senior vice president of accounting Jodi Fontana and vice …

Developed for owners and managers in the home improvement industry, the North American Hardware and Paint Association’s Retailer Management Certification Program focuses on helping students learn skills to grow store sales and profits in today’s changing retail landscape. As NHPA’s premier …

What is your favorite part of your job? Whether for a customer or for one of our associates, I get great satisfaction from being able to help people find solutions to their issues. Every day there is something new. Having …