Operations

In an effort to help retailers become better and more profitable, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout the U.S. to develop the benchmark report known as the Cost of Doing Business Study.  …

By Tony Corsberg Principle Merchant5 Advisors Product assortment is the bedrock of retail. Assortment planning is the process of selecting the right items to be presented in a limited selling space that meet customers’ needs and are productive inventory within …

The question is not will e-commerce and web-based businesses supplant brick-and-mortar retailing… but will it simply leave you behind if you don’t adopt the technology and integrate e-commerce into the core of your business. If you were to guess when …

AFTER HOSTING a sold-out Group Merchandising Conference in May, Hardlines Distribution Alliance (HDA) is setting its sights on the Executive Planning Conference (EPC) scheduled for November 19-21 in Tucson, Arizona. This year, the EPC is brimming with opportunity for member …

The last mile of the customer experience is the part that makes or breaks marketing. At Curtis Lumber, we always put our best foot forward in our marketing. We use our cleanest stores with the most foot traffic and feature …

DO IT BEST RECENTLY ANNOUNCED upgrades to its e-commerce platform, reinforcing its commitment to driving business growth for independent retailers. Using data-driven insights, the company has upgraded its e-commerce service, providing members access to a comprehensive catalog of products online. …

Driven by spontaneity, your store’s impulse category plays a crucial role in boosting overall sales. While a few dollars here and there may not seem like a lot, over time, they add up. These impulse items, typically small and inexpensive, …

What is your proudest moment as part of the independent channel? My proudest moment was being named a North American Hardware and Paint Association Young Retailer of the Year in 2021. It was a goal I had since my career …