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Operations

3 Ways Embracing Innovation Makes an Impact

Betting on Tech

Take Tech Further: This August, don’t miss the NHPA 2023 Independents Conference where you’ll discover innovative best practices, insights and resources. Learn more at YourNHPA.org/conference. More than just something to do to keep up with your competition, technology comes with …

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Plug Into the Benefits of Strong Omnichannel Strategies

Omnichannel Strategies

Learn From the Best: Hear from former execs of technology powerhouses Amazon and Google at the 2023 NHPA Independents Conference. Learn more at YourNHPA.org/conference. As retailers work to navigate the ever-changing technology landscape, a few trends are emerging they should …

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Why You Should Be Measuring Your Tech’s ROI

Tech ROI

Where to Start: Find your own road map for adding tech to your operation with anecdotes from fellow retailers. Learn more at hardwareretailing.com/tech-road-map. Ready or not, technology is the future of the retail industry, and it’s here to stay. The …

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When Your POS Doesn’t Fit Your Needs

POS

When you need an effective technology solution, sometimes the answer is to build it yourself. As Jeremy Peterson was opening the second location of Family Hardware in Florida, he hit a snag with the company’s existing POS company. He discovered that …

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Improving Profitability 4 Feet at a Time

With an Excel file, a few well thought out formulas and a desire product selection at the basic level, Cody Miller created his own program for determining the profitability of each department—down to a 4-foot section in each—in his operation’s …

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