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For some retailers, professional electricians make up a good portion of their customer base. A new survey from Klein Tools show why those tradesman enter or leave the field and what type of work they prefer. Klein Tools 2015 State of …

In the January issue of Hardware Retailing, editors spoke with professional plumbers and retailers who service these customers. One of the points made by the pros is that it is important for home improvement stores to make pros aware of their …

To view a PDF of the story, click here or download a resource that will help you acquire additional professional plumbing customers. Making the Connection By Renee Changnon rchangnon@nrha.org and Sara Logel slogel@nrha.org The faucet drips. Before long, a bucket underneath the sink is full …

View a PDF of this story of download the online Selling Guide to share the new trends in builder’s hardware  with your team!  Home Design and Trends to Sell For any homeowner, remodeling or revamping the kitchen is a major undertaking. The project can take …

Brass or nickel? Chrome or stainless steel? These are choices that homeowners consider when remodeling or updating their kitchens, bathrooms and other areas of their homes. In the December issue of Hardware Retailing magazine, editors gathered builders’ hardware trends from retailers …

In Hardware Retailing‘s November issue, editors spoke with high-performing retailers in the hand and power tool category. These retailers identified best practices they implement to cater to both the professional and DIY customer base. To share these best practices with your …

Hardware Retailing editors spoke with high-performing hand and power tool retailers in its November issue. The story highlighted four different hand and power tool best practices for strengthening customer relationships and below we have provided two additional best practices. We have …

Download a PDF of this story, download the Hand and Power Tool Selling Guide or view two additional hand and power tool best practices! Strengthening Your Customer Relationships in Hand and Power Tools Sawdust is everywhere. Wood scraps are scattered on the …