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Tag Archives: operations

Who Really Has Price-Matching Policies?

“Price-match guarantee” and “We will beat any competitor’s advertised price by 10 percent” are common promises that pop up in retail advertising. These statements are used to tell consumers the stores are confident they have the lowest prices in that …

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The Big Impact of Small Businesses

National data shows that small businesses account for most of the U.S. retail industry. Large chains, such as Walmart, Home Depot and Macy’s, compose only a small percentage of the retail sector. The numbers reveal that nearly 99 percent of all …

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Is Retaining Employees an Onboarding Problem?

Training and Onboarding

Recruiting high-quality employees becomes an expensive and frustrating process if you can’t retain the workers, but studies show that a problem with retention isn’t necessarily the new hires—it’s employers’ failures at onboarding. The following observations come from Entrepreneur magazine: Employers …

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Sears Canada Closes Stores, Following Target Canada?

Sears Canada

Sears Canada is gearing up to close another round of stores, according to the Globe and Mail. The move by the company appears to be following in the footsteps of Target Canada, which shuttered its operations in the country last spring. According to …

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Resources for Leadership Development

Resources Leadership Development

Hardware Retailing’s February 2016 feature story, “Anatomy of a Leader”, talked about identifying and developing future retail leaders in your company. Leadership development is an ongoing process that’s never truly complete. Whether you’ve lead your staff for years, are a first-time manager or are …

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Anatomy of a Leader: Identify and Develop Future Retail Leaders

To view a PDF of this story, click here and download a resource that will help you determine what training program fits your store’s budget. By: Liz Lichtenberger llichtenberger@nrha.org, Kate Klein kklein@nrha.org and Scott Wright swright@nrha.org. The topic of leadership development has never been …

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Retailer’s Methods for Going to Markets

To get a better understanding of what retailers do at buying markets and what some of the best practices are, Hardware Retailing magazine looked at what three retailers do before, during and after buying markets in its February issue. In addition to …

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How Do You Go to Market?

To view a PDF of this story, click here and read a Q&A from another retailer who has different strategies for going to markets.  By: Liz Lichtenberger llichtenberger@nrha.org , Jesse Carleton jcarleton@nrha.org and Sara Logel slogel@nrha.org. If you’re like the typical home …

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