Tag Archives: operations

Imagine this–a customer approaches the checkout counter with a high-dollar item. He or she pulls out a partially-used gift card, and to the customer’s surprise, the balance comes up as zero. What happened? Your customer experienced a form of digital …

Denver-based PRO Group, Inc., announced Monday that it is merging with Reliable Distributors, Inc. Reliable Distributors, which is based out of Chicago and has more than 200 distribution centers across the country, is a marketing, merchandising and wholesale distributor group …

Hiring the right employees is an ongoing challenge for independent home improvement retailers, but failing to do so comes with a price tag. One of the top two reasons for inventory loss/shrinkage in retail is employee theft, according to research …

Consultant Roberto Castellón, whose areas of expertise include finance, access to capital and business operations, spoke with Hardware Retailing about national overtime changes that are set to take effect Dec. 1. Castellón works for a Florida branch of America’s Small …

Walmart is taking some expensive steps to compete with online rival Amazon, and those include investments in existing online retail businesses. Wal-Mart Stores Inc. is talking about becoming a minority owner of Flipkart, India’s biggest online retailer, according to Fortune. News of the possible deal comes …

In 2015, farm and home lifestyle company Wilco, which has 18 stores throughout Oregon and Washington, set out to refresh its paint and sundries department, which had seen flat sales in 2012 and 2013. The Wilco team worked to bring …

By Scott Wright, swright@nrha.org To view a PDF of this story, click here. In any typical home improvement store, there are generally six or seven core hardlines departments that do the “heavy lifting” of generating sales and gross margin dollars …

Facebook has a new advertising option for brick-and-mortar retailers—dynamic ads for retail. Advertising on the social media site hasn’t been tied to changing in-store inventory data in the past, but the new “dynamic ads for retail will only showcase products …