Tag Archives: operations

Charred beef. A cold beer. Sunshine on your back. What could be better than that? Adding a little competition to heat everything up. The competitive fire is alive and well in Walker, Minnesota, where the Burger Battle is hosted by …

There’s a reason offering strong customer service is a common mantra for independent home improvement retailers: It’s an extremely important component of a retailer’s business when competing with big boxes and e-commerce competitors. But store services can play just as …

When a member of your team decides to leave, finding someone new to replace them can be one of the most difficult tasks you have all year. Your employees are the face of your business. They can make or break …

When Hurricane Michael first came on the radar in October 2018, Florida residents planned to ride out the category 1 hurricane and then resume their day-to-day lives. Overnight that changed. Michael quickly escalated from a category 1 into a category …

Click the picture to download a PDF of this story. By Chad Husted, chusted@nrha.org As a retailer, you don’t stand at the entrance of a crowded convention center show floor and look to hit every booth at a market or trade show. …

Walking the aisles of a trade show or buying market can be both an exhilarating and daunting prospect for retailers. What products represent the next big trend for your store and customer base? How much can you afford to spend? …

Social media can be a great tool for retailers to engage with their customers and promote what is great about the industry and their businesses. Some of the most influential people on social media might well be those customers, which …

Click the picture to download a PDF of this story. Walking the aisles of a trade show or buying market can be both an exhilarating and daunting prospect. What products represent the next big trend for your store and customer base? …