Operations

While shoplifting receives most of the attention when looking at shrinkage, internal theft and fraud also account for a large percentage. While the National Retail Federation (NRF) doesn’t track the data anymore in its annual National Retail Security Survey, in …

In light of ongoing supply chain issues, Warren Swindlehurst, president of U.S. Wire & Cable Corporation, shares insights on the crisis and best practices retailers can utilize to ensure on-time delivery and reduce the negative impact of supply chain headaches. …

Theft, fraud and shrinkage can wreak havoc on a business, with the Coalition of Law Enforcement and Retail estimating retail crime will top $45 billion in annual losses this year. Discover how fellow hardware and paint retailers handle theft and …

In the three years it has been in business, Nikiski Hardware & Supply in Nikiski, Alaska, has not only become the go-to spot for home improvement items and household products, it has established itself as a community hub and gathering …

The only constant in this world is change. Looking ahead and planning for the future are key aspects of running a successful business, and this includes adapting to an ever-changing customer base. Taylor’s Do it Center was established in 1927 …

According to a recent report from Gen Z Planet, a research and advisory firm, Gen Z’s disposable income has reached a total of $360 billion in the U.S. and will only increase as more members of the generation enter the …

It is easy for retailers to fall into familiar patterns and become complacent when it comes to updating the appearance of their stores. With retailers having seen significant sales and revenue growth over the last several years, there are opportunities …

Understanding your entire customer base is an important aspect of a successful business. As Gen Z amasses more buying power, it is important to understand the psychology behind their purchases. Hardware Retailing spoke with two members of Gen Z, Brandon …