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Operations

Welcome to the NHPA Retail Marketplace

There are a number of reasons why store owners choose to sell their businesses. They may be ready to retire and don’t have a succession plan or family members willing to take over the business. Or perhaps they are ready …

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3 Soft Skills Important in a Digital Setting

digital soft skills

Soft skills, such as communication and teamwork, are crucial for employees in a retail setting working face-to-face with customers. Those same skills are also important when interacting with customers digitally, whether that’s managing a social media channel, taking online orders, …

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Managing Inventory When Adding a Niche

managing inventory

Adding or enhancing a niche requires more than ordering products and putting them out in your store. Below are five best practices to guide you in managing inventory in a niche category. To learn more about inventory management for all …

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5 In-Store Marketing Strategies

in-store marketing

From radio advertisements to social media posts, you do all you can to market your business and brand to bring new customers in the store and keep current customers coming back. Once you have them in your store, your marketing …

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5 Ways to Be More Successful at Time Management

As a small business operator, you are likely the keeper of many tasks and responsibilities. Sometimes, there isn’t enough time in the day to get to everything, and knowing which tasks to prioritize can be challenging. Check out this list …

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2 Ways to Boost Category Growth

If you want to keep your core categories competitive, then always be looking for ways to refresh and improve what you already have. In the July 2021 issue of Hardware Retailing, three retailers share how they made operational changes that …

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