Operations

By Gina Schaefer Founder and Former CEO A Few Cool Hardware Stores When I launched our first store in 2003, I knew that managing “the numbers” wasn’t going to be my strong suit. I also knew that it was vital …

In 2024, 39% of homeowners said they had to make a repair to their heating, ventilation and air conditioning (HVAC) systems, according to the USA Today Homefront 2024 Home Maintenance Survey, and 33% of homeowners regretted not knowing how to …

The latest data you need to keep your operation on track is now available. For over 100 years, the North American Hardware and Paint Association (NHPA) has surveyed home improvement operators throughout the U.S. to develop the benchmark report known …

By Jared Brown Director of Business Intelligence The Aubuchon Co. I recently had a deep conversation with a peer who boasts over five decades of experience—he’s been working in hardware since before I was born. Despite our experience and age …

Understanding key concepts of leadership, personal development and merchandising are crucial to being a successful retail manager. The Foundations of Retail Program, led by the North American Hardware and Paint Association (NHPA), offers comprehensive online courses to prepare your key …

IN TODAY’S COMPETITIVE MARKET, having the right products on store shelves is crucial to an operation’s success. Do it Best leverages data to ensure its members’ stores are stocked with the products their customers need. “With data from over 4,000 …

Much like a report from your doctor, financial statements provide valuable insight into the health of your business. They can explain some of the aches and pains you might be feeling and uncover hidden issues you should address before they …

While independent home improvement retailers may not be top of mind for consumers seeking home security products, your store can still become a trusted destination for these purchases by offering thoughtfully selected options that fit your business model. To help …