Operations

The average store loses nearly $47,000 (or 1.6% of sales) each year to shrinkage, according to the 2022 Cost of Doing Business Study from the North American Hardware Association (NHPA). That’s enough money to hire another employee, buy a delivery …

Costing businesses money and peace of mind, shrink takes a toll on the retail industry, especially on independently owned and small- and medium-size businesses. The National Retail Federation’s (NRF) National Retail Security Survey 2022 discovered retail shrink, which includes organized …

Outdoor Enhancements: Learn three more best practices to improve your outdoor living department CATEGORY at hardwareretailing.com/outdoor-living-tips. When customers shop for outdoor living products, typically they are shopping based on desires rather than needs, which requires a different approach to selling …

Take a Closer Look : Discover more insights from the Home Improvement Research Institute (HIRI) and dive deep into paint and sundry trends at hardwareretailing.com/hiri-paint-sundries. In the last few years, homeowners have been keen to level up their outdoor living spaces. …

REGISTER FOR THE 2023 NHPA INDEPENDENTS CONFERENCE TO WIN A DREAM TEAM EXPERIENCE Solutions Abound: Learn more about TeamBuilder and other NHPA consulting programs by contacting Kim Peffley at kpeffley@YourNHPA.org or 219-776-0094. As your company’s Top Asset investing in your …

While they might understand the important role innovation plays in an operation’s success, many retailers believe technology has to be expensive or complicated. In the July issue of Hardware Retailing magazine, we explored the basic technology processes, programs and systems …

From marketing to inventory management, you can track analytics for nearly every aspect of your operation. That data, while overwhelming at times, is crucial for assessing successes and determining business strategy. For Hartville Hardware & Lumber, tracking analytics has been …

The North American Hardware and Paint Association (NHPA) is looking forward to hosting the 2023 NHPA Independents Conference Aug. 2-3 in Dallas, an industrywide event that brings together retailers, wholesaler representatives, vendors and other channel supporters, regardless of affiliation. Over …