Operations

Spring is right around the corner and getting your outdoor living and lawn and garden sections in order before the rush hits will serve your customers—and employees—well. From impulse kits that capture the attention of younger customers to stocking a …

By Luke Vander Linden, Vice President, Membership and Marketing, Retail & Hospitality ISAC In the retail industry, the escalation of online transactions and digital customer interactions has magnified the importance of cybersecurity. Retail operations, which often hold vast amounts of …

From ice storms in Texas to wildfires in Canada, weather in North America continues to become wilder, more extreme and less predictable. Whether you rely on the annual Farmers’ Almanac or check the Weather Channel app on your phone, paying …

No matter how many times disaster strikes, nothing can fully prepare you for handling an extreme weather incident. However, you can learn from the past and use that knowledge to weather through the best you can. Such was the case …

In the March issue of Hardware Retailing, retailers shared insights on how to protect an operation against the ebbs and flows of the seasons. As you look to implement best practices for guarding against the seasons, here is a checklist …

What is your proudest moment as part of the independent channel? My proudest moment was being named the recipient of the Marc Robichaud Community Leader Award as part of the Hardlines 2023 Outstanding Retailer Awards. I feel like one of …

It was a local meteorologist, Rebecca Barry, who helped Hagan Ace Hardware create its hurricane preparedness list with weather products customers need to prepare. Jacob Hagan, director of operations for Hagan Ace Hardware, says Barry’s thoughts and vision gave the …

Nearly anything is possible when it comes to plumbing parts at Bonnets and Stems in Tucson, Arizona. Like MacGyver getting out of tough situations with the creative use of tools, third-generation owner Bruce Nevins and his coworker, Tatjana McCombs, listen …