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Operations

Improving Profitability 4 Feet at a Time

With an Excel file, a few well thought out formulas and a desire product selection at the basic level, Cody Miller created his own program for determining the profitability of each department—down to a 4-foot section in each—in his operation’s …

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DiSCover Better Communication

Use Everything DiSC® to Open Lines of Communication  Open lines of communication is vital to running a successful business, but is often difficult to manage efficiently. Knowing how to communicate clearly and effectively in a way your employees understand is …

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Survey Your Employees to Determine Tech Needs

Tech Needs

Get Your Tech On: Join us to talk technology at the 2023 NHPA Independents Conference held Aug. 2-3 in Dallas. Learn more and register at YourNHPA.org/conference. According to Coresight Research, more than two-thirds of U.S.-based retailers plan to increase their …

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Plug Into the Benefits of Strong Omnichannel Strategies

omnichannel strategies

As retailers work to navigate the ever-changing technology landscape, a few trends are emerging that retailers should be aware of as they plan their own technology strategies. Steven Hummel, manager of market research for the Consumer Technology Association (CTA), the …

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