For 25 years, the North American Hardware and Paint Association (NHPA) has highlighted the achievements of outstanding independent home improvement retailers 35 years old and younger through its Young Retailer of the Year program. Honorees are selected from three categories: …
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Leadership Lessons From 3 Past Young Retailer of the Year Honorees
Results are key for identifying good leaders. At Roblynn Home Hardware and Home Furniture in Oromocto, New Brunswick, owner and president Tanya Hanson Rocca considers it a huge compliment that other business owners often ask for her hiring secrets. “You …
Read More »Charlotte Retailer Prioritizes the Customer & Employee Experience
For locals in Charlotte, North Carolina, a trip to Blackhawk Hardware is more than just a pit stop on a long list of errands. The team strives to deliver quick and efficient service, but customers appreciate the store’s perks so …
Read More »Clinton Hardware’s Historic Merchandising
Historic Welcome Clinton Hardware in Clinton, Maryland, has an eye-catching entry display that introduces customers to the history of the operation. The business opened in 1946, and the display includes a paint shaker that has belonged to the store since …
Read More »Making Movie Magic
After 15 years working for another business that supplied paint and materials to the motion picture industry, Mark Umann faced a plot twist. That company was being sold, leaving him with a decision to make—stay on or move on. Umann …
Read More »150 Years of Blish-Mize: A Q&A With John and Jonathan Mize
Blish-Mize Co. is celebrating 150 years of service this year. Hardware Retailing talked to chairman of the board John H. Mize and CEO and president Jonathan Mize for their insights into this milestone achievement for the company. Click here for …
Read More »Lumberyard Becomes a Destination for Unique Projects
Tim Owens, a craftsman on staff, has shifted his responsibilities so he can focus entirely on custom woodcutting and making furniture, including tables, bookshelves and fireplace mantles. “Lumber and building materials have risen drastically in price, so customers are looking …
Read More »Overcoming the Odds
Charlston Austin and Warren Pegram knew their plan to open their first store in April 2020 and then four other locations in successive years was ambitious, but their new business launch was much different than they expected. The owners of …
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