The Grasso brothers, Giovanni and Angelo, worked alongside their father Angelo Grasso Sr. in the family business, AG Hardware and Paint in Brooklyn, New York, for 30 years. That experience laid the foundation for them to eventually successfully own and …
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Meet NHPA Chairman Dan Harris
Dan Harris has accomplished a tremendous amount in the independent home improvement industry for a man who sought a hardware store job just to work his way through college. Decades later, Harris now oversees two thriving retail businesses and is …
Read More »Welcome Your NHPA Board of Directors
The North American Hardware and Paint Association (NHPA) board of directors helps the association communicate and prioritize the needs of independent retailers like you. As a not-for-profit, NHPA is governed by a board of directors, which is made up of …
Read More »Timely Tech Investments Pay Off for Washington Lumberyard
In the early days of March, Cheryl Brown and the Knudson Lumber team in the Kittitas Valley of Washington were busy putting the final touches on a new addition to the 80-year-old family business: an e-commerce site. Since 1940, Knudson …
Read More »How the Rental Category Keeps Retailers Agile
If 2020 has offered any concrete lesson, it’s that retail can shift in the blink of an eye. For the past nine months, retailers in every sector have had to find new ways to operate safely, meet new consumer trends …
Read More »Retailer Helped Provide More Than 1,200 Masks
Early in the COVID-19 pandemic, Sam Ransdell of Burney True Value Hardware in Seven Lakes, North Carolina, realized that ordering face masks to sell wasn’t going to meet his community’s needs. Demand was too high nationally for Ransdell to get …
Read More »Markle Do it Best Hardware Proves to be Essential and Generous
Markle Do it Best Hardware in Markle, Indiana, was one of the only businesses still open in its community when Indiana required all nonessential businesses to close due to COVID-19. The store not only stayed open and served the rush …
Read More »Discover What’s Truly Essential in Customer Service
Last month, Hardware Retailing explored how two retailers shifted their operations to keep customers and employees safe during the first months of COVID-19’s retail impact. From establishing new workflows to leaning into digital communication, Connolly’s Do it Best in Fort …
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