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Profiles

2020 Top Guns Honoree: Kevin Hancock

kevin hancock

Kevin Hancock, President and CEO, Hancock Lumber 9 stores, Maine and New Hampshire Kevin Hancock is part of the sixth generation of his family to lead Hancock Lumber, which was founded in 1848. Today, the company owns timberland and operates …

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NRHA Announces 2020 Top Guns Award Honorees

top guns

For 13 years, the North American Retail Hardware Association (NRHA) has recognized retailers who are leading their operations in innovative ways through the Top Guns Awards. Whether they are focused on fine-tuning the customer experience, exploring new business endeavors or …

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2020 Top Guns Honoree: Patrick Goebel

patrick goebel

Patrick Goebel, President, Star Lumber 2 retail stores, 3 professional service centers, Kansas and Oklahoma Star Lumber was founded in 1939 by Earl Goebel, a builder with an entrepreneurial spirit. Today, the company is led by the third generation, including …

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Retailers Respond to COVID-19

Retailer Response

When the spread of COVID-19 began changing the lives of residents in Winston-Salem, North Carolina, Cloverdale Ace Hardware was quick to find new ways to serve. Store owner Douglas Brown scrambled to ensure his business could continue operating, while accommodating …

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Cloverdale Ace Hardware Finds New Ways to Serve

Cloverdale Ace Hardware

When the spread of COVID-19 began changing the lives of residents in Winston-Salem, North Carolina, Cloverdale Ace Hardware was quick to find new ways to serve. Store owner Douglas Brown scrambled to ensure his business could continue operating, despite challenges. …

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Community Rallies Around Local Independent Business

Literati bookstore

Hardware Retailing is sharing select stories of independent businesses outside the home improvement industry to see how owners are grappling with operational changes amid COVID-19. Read on to discover how one bookseller in Michigan is continuing to forge community connections. …

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