By day, Mills Hardware and Feed store manager Andrew Tickle serves customers, answering their questions, helping them find the right products and providing a central hub for the community. When night falls, Andrew’s focus switches from the frontline of the …
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Celebrating Remarkable Leadership: Meet the 2025 NHPA Top Guns Award Honorees
In partnership with the National Hardware Show, the exclusive sponsor of the Top Guns Awards program and reception, the North American Hardware and Paint Association (NHPA) has chosen three exceptional retailers as Top Guns Awards honorees for 2025. “Top Guns …
Read More »Building Your Bench: Putting a Team in Place to Ensure Current and Future Success
From political leaders to CEOs, sports to the military, leaders come in all shapes and sizes, but the one attribute most have in common is a strong group of people supporting them. Having a solid team around them not only …
Read More »Proud to Serve: Cassie Cirisan Finds Fulfillment in the Independent Channel
The Few, The Proud, The Marines. Taking it as more than just a tagline for this branch of the U.S. military, Cassie Cirisan lived out this slogan during her time serving in the U.S. Marine Corps from 1990 to 1998. …
Read More »Selling the Experience: How Strategic Product Selection, Rentals and Events Drive Outdoor Living Sales
Outdoor living has become one of the most popular categories in hardware stores across the U.S., with more homeowners investing in their backyards. According to the Home Improvement Research Institute’s Q4 2024 Quarterly Homeowner Project Activity Tracker, 6 to 12% …
Read More »Versatile Skills: Sam Ransdell Taps Into Military Experience as Retail Operations Manager
When the time came to move from the military to working full time in his family’s hardware business, Sam Ransdell was excited to see how his military skills would transfer to his role as operations manager for the Burney True …
Read More »Do it Best’s Dan Walton Serves the Country and the Channel
Dan Walton has one foot in the independent home improvement industry and one in the military but is fully dedicated to both. As a communications specialist for Do it Best, Dan also currently serves in the Indiana Air National Guard. …
Read More »Closing the Labor Gap: Looking Beyond Your Current Employee Pool to Navigate Labor Dilemmas
In an era where labor costs are on the rise and the search for the right talent becomes increasingly challenging, retail businesses are compelled to rethink their approach to workforce management. The U.S. Chamber of Commerce America Works Data Center …
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