In the December edition of Checkouts, retailers shared how they bring holiday joy to their customers and communities. Here, we share several more examples of the different ways retailers are making the holidays bright. Happy Helpers Decorate Hardware Store Lee …
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How To Achieve Merchandising Consistency Across Locations
Merchandising can be an overwhelming concept to tackle with one store and becomes even more complicated across multiple locations. Setting standards and accomplishing consistency throughout your business builds your brand, allowing customers to more easily recognize it, appreciate its strengths …
Read More »NRF Predicts Healthy Growth for Holiday Retail Sales
In light of inflation woes and continued supply chain issues, the National Retail Federation predicts holiday retail sales during November and December will grow 6% to 8% from 2021. That amount of growth would put sales between $942.6 billion and …
Read More »5 Underrated Customer Service Must-Dos
On the very first day of training camp in July 1961, Green Bay Packers head coach Vince Lombardi started practice by holding up a football and telling his players, “Gentlemen, this is a football!” He wasn’t insulting their intelligence as …
Read More »New and Existing Housing Sales Drop in September
With rising mortgage rates approaching 7% and high construction costs, new home sales dropped by double digits in September. The National Association of Home Builders (NAHB) reported that sales of newly built, single-family homes fell 10.9% in September, according to …
Read More »Catering to Customers’ House Needs
In spite of other economic uncertainties, the housing market has stayed competitive. In this hot market, learning what types of houses are being purchased, who is buying them and their motivation for purchasing allows retailers to target new customers and …
Read More »The Next Chapter: 3 Business Transition Strategies to Explore
Whether planned or unexpected, every business changes hands at some point, and most make a transition several times in the life of the operation. According to the PwC 2021 Family Business Survey, 50% of family businesses expect to increase the …
Read More »EEOC Updates Workplace Discrimination Poster
The U.S. Equal Employment Opportunity Commission (EEOC) has updated its “Know Your Rights: Workplace Discrimination Is Illegal” poster, which summarizes workplace discrimination laws and explains how employees or applicants can file a complaint if they believe they have experienced discrimination. …
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