When it comes to the independent home improvement industry, it is the only career that Joanne Lawrie has known. Joanne, who has been in the industry since she was a teenager, currently co-owns The Lawrie Group of Home Hardware Stores …
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Retailer Levels Up In-Aisle Customer Service With FastQuery
Combining AI chat, task management and operations analytics—tied directly to a retailers POS inventory—FastQuery is an AI copilot built for independent home improvement retailers. FastQuery helps store associates quickly find product information like aisle numbers, price and comparable items using voice commands and …
Read More »Operation Modernize: How Retailers Plan to Implement Tech in Their Operations in 2026
With new advancements and the increasing use of technologies, the ever-changing tech landscape in the retail space can be difficult to navigate and keep up with. According to the How Retailers Can Modernize In-Store Tech with Confidence report conducted by …
Read More »Market Warm-Up: Retailers Share Their Go-To-Market Strategies
Many retailers are still knee deep in ice melt, snow shovels and ice scrapers, but this month kicks off the spring market season with hot deals, educational sessions and networking opportunities. Each buying market is unique, as is the process …
Read More »Best Buys: Best Buys Turn Your Spring Market Buys Into Margin Protectors
By Mike Aylen With the spring market season upon us, in this Inside the Margin article, I will be looking at the best ways to get the most out of your attendance at spring markets with gross profit in mind. …
Read More »Outdoor Done Right: Utilize Spring Markets to Enhance Your Outdoor Living Department
By Darrell Baker Spring is a great season to breathe new life into merchandising. As days get longer, foliage is starting to bloom and customers are ready to get outside. For retailers, this is a great time to revive displays …
Read More »Making Market Buys Successful
By Tony Corsberg As we are entering the market buying season, I would like to offer some insights to help retailers achieve success with their market buys to benefit all segments of our independent channel. Manufacturers, co-ops and distributors invest …
Read More »A Lasting Legacy: NHPA Announces Leadership Changes to Drive Continued Growth
In 2025, the North American Hardware and Paint Association (NHPA) marked 125 years serving the independent home improvement channel and fulfilling its mission of helping independent home improvement, paint and decorating retailers, regardless of affiliations, become better and more profitable …
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