Operations

What is your favorite part of your job? Whether for a customer or for one of our associates, I get great satisfaction from being able to help people find solutions to their issues. Every day there is something new. Having …

Like the muscles in the human body, if your operation isn’t moving toward the next goal, it’s most likely experiencing atrophy. While growth should be a part of every operational strategy, many retailers assume growth has to mean adding more …

Providing in-depth data on the retail home improvement industry in Canada, the Hardlines 2024 Retail Report offers a full analysis of the size and growth of the industry in 2023 and what to expect in 2024 and beyond.  Hardware Retailing …

The U.S. Department of Labor (DOL) announced a final rule of a revision to the Fair Labor Standards Act (FLSA). Currently, salaried employees making less than $35,568 fall under the FLSA overtime pay protections, ensuring that if they work more …

When Dave Thompson purchased Main Street Ace Hardware from its former owner, Floyd Craft, he didn’t plan on making any changes to the Bowling Green, Ohio, store, which has been in its same location since 1987. But with every acquisition, …

BY NICK TALARICO Do it Best Executive Vice President of Sales & Marketing Data Informs. It’s revolutionary. It provides valuable insights that can help independent home improvement business owners personalize the customer experience, increase efficiency and operations and optimize product …

Who is HDA? In April 2022, Distribution America and PRO Group Inc. joined forces to become Hardlines Distribution Alliance (HDA). In the two years since its formation, HDA has harnessed the purchasing power of both groups and has tirelessly worked …

While Wendy Stine jokes that she was born into this business, it isn’t far from the truth. As part of the third generation to lead Stine Home + Yard, Wendy has the home improvement industry in her blood. She has …