Home » Jesse Carleton (page 36)

Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Seasonal Selling: Getting Ready for Summer

To watch the full video, click here. Are you prepared to take advantage of all of the selling opportunities this summer? This webinar will offer some suggestions and provide examples of how high-performance retailers approach the summer season. Topics will …

Read More »

The Secret of Customer Service Standouts

To watch the full video, click here. What makes independents winners in the home channel? Customer service. Top-quality customer service is more important now than ever, and this webinar will examine how independent retailers are meeting and exceeding customers’ demands …

Read More »

Can You Hear Me?

To watch the fill video, click here. To find out what types of advertising really attract today’s consumers; NRHA went straight to the sources. Original research culmed through a consumer focus group, formal surveys and interviews with retailers, this webinar …

Read More »