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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

Halloween Spending Up This Year

This should be a banner year for consumer spending on Halloween, according to a survey from the National Retail Federation (NRF). The survey predicts total spending will reach $8.4 billion, an all-time high in the survey’s 11-year history. That should …

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Tips for Retaining Quality Employees

Once you find those employees who fit your company culture and deliver high customer service consistently, you want to keep them. While every hard-working employee deserves a good wage and pay raises, money isn’t the only motivator. Employees usually place …

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Lawn and Garden Trends on Display at IGC Chicago

Lawn and garden retailers making plans for spring 2017 had plenty to see at the Independent Garden Centers (IGC) Show Chicago, held August 16-18 at Navy Pier Festival Hall. Vendors specializing in lawn and garden products were on hand to …

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Promotions Driving More Back to School Sales

school

While it seems summer only just began, the start of school is less than a month away for many children. According to the National Retail Federation’s (NRF) latest Back-to-School Spending Survey, conducted by Prosper Insights & Analytics, it’s not too …

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Being Ready When Disaster Strikes

Home improvement stores are often one of the first places people go to prepare for and recover from a natural disaster. Retailers who want to provide a service to their customers should make careful note to stock up on emergency …

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Retail Inventory Shrinkage Up in 2015

According to the 2016 National Retail Security Survey (NRSS), conducted by the National Retail Federation and the University of Florida, retailers’ inventory shrink averaged 1.38 percent of retail sales, or $45.2 billion in 2015, up by $1.2 billion from 2014. …

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