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Jesse Carleton

Jesse Carleton has visited independent hardware retailers, conducted original research on the industry and written extensively about the business of hardware retailing. Jesse has written for more than a dozen of NHPA’s contract publishing titles, all related to the hardware retailing industry. He also was instrumental in developing the Basic Training in Hardware Retailing courses now used by thousands of retailers across the country.

2017 Young Retailer of the Year: Joseph Franquinha

Over $2 Million in Annual Sales Crest True Value Hardware and Urban Garden Center, Brooklyn, New York Owner A strong commitment to community and a tireless creative spirit run deep at Crest True Value Hardware and Urban Garden Center. Owner …

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2017 Young Retailer of the Year: Jarrod Haines

Multiple Stores Buchheit, House Springs, Missouri Store Manager When Jarrod Haines joined Buchheit in 2012, it didn’t take long for him to become one of the company’s rising stars. Jarrod already had a solid foundation in the retail hardware industry. …

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2017 Young Retailer of the Year: Jackie Sacks

Over $2 Million in Sales Round Top Merchantile, Round Top, Texas Co-Owner Jackie may have only been looking for a little extra cash when she took a part-time job at Round Top Mercantile. But today, 17 years later, it’s evident …

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Tips for Hosting a Special Event

With summer quickly approaching, it’s a great time to throw a party at your store. Special events can create a buzz around your business and draw customers in the door. How successful that event will be will depend, in large …

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Lezzer Lumber Holds Expo for Loyal Customers

With all of the new products on the market, updates in building codes and changes in workplace regulations, it can be difficult for contractors to keep up. Lezzer Lumber makes it easier. Every February, the company, which operates 11 retail …

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Intown Ace Looks for Ways to Get Noticed

With approximately 30,000 cars zipping past Intown Ace Hardware in Decatur, Georgia, every day, co-owner Dave Jones wants them to slow down enough for his business to get noticed. “We are always looking for a way to turn heads toward our …

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Pet Product Trends for 2017

Consumers seem to have plenty of discretionary income when it comes to spending money on their pets. The sale of pet food and accessories can result in repeat traffic and high margins for independent home improvement retailers who decide to …

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Local Art Showcased at Hardware Store

At Crest Hardware in Brooklyn, New York, creativity and art are part of the store’s culture. In addition to being a destination for all types of home improvement items, the store is home to the annual Crest Hardware Art Show, …

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