Tag Archives: training

For most independent home improvement retailers, having a team of knowledgeable employees can elevate their operation and make it stand out from the competition. In a time when hiring and retaining talent is challenging, establishing a training program to get …

If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire …

In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …

If you want to differentiate your paint business from everyone else in the market, you’ll need competent and confident employees. The North American Hardware and Paint Association (NHPA) now offers another tool for your training arsenal. Advanced Paint Sales is …

In 2015, Corinne Courtney left her corporate job in New York City to pursue her dream of building a hardware store from a woman’s perspective. When she was researching the independent home improvement industry, Courtney came across Scott Wright and …

At the Fall 2023 Convention, Ace Hardware pledged to build on a century of success and continue to help its retailers be “the place with the helpful hardware folks.” During the opening general session of the event, which was held …

According to the National Kitchen and Bath Association, 41% of skilled professionals will age out or retire by 2030 and for every five boomers who retire, there’s only one person to fill those jobs. Here are steps retailers can take …

Are you looking for ways to encourage and retain your managers, supervisors and key employees? Today’s employees are looking for companies that are willing to invest in them, and the North American Hardware and Paint Association‘s (NHPA) Foundations of Leadership …