In the human body, atrophy occurs when a person does not use a muscle for a period of time, resulting in limited or lost function. Atrophy of sorts can also occur in the workplace; when employees aren’t working toward goals …
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3 Outside-the-Box Ways to Develop Your Employees
When it comes to training your employees, there is more than one right way to reach your development goals. Employees learn and absorb information in a variety of methods, and while you cannot accommodate everyone’s individual needs, offering different training …
Read More »Spectrum Paint Management Training Program Builds Leaders
Established in 1986, Spectrum Paint is the largest independent paint dealer in the U.S. and operates over 80 retail stores in nine states. As the company grew quickly, it had to evolve and flex to fill roles throughout the country …
Read More »5 Tenets for Successful Employee Training
Employee development and training programs are crucial to keeping your employees engaged, growing and learning. They also help retain quality employees, improve customer service and add to your operation’s bottom line. Each of these five tenets should be a part of …
Read More »How Are You Investing in Your Leaders?
If you’re looking for a new opportunity to build up your key team members, NHPA can help. The NHPA Foundations of Leadership program and the Retail Management Certification Program (RMCP) offer advanced retail training opportunities for everyone from new managers …
Read More »Ace Spring 2022 Convention Focuses on Future
Ace Hardware retailers had the opportunity to connect and network, discover new products and take part in educational sessions at the Ace Spring 2022 Convention, held at the Las Vegas Convention Center in Las Vegas, Nevada. The event marked the …
Read More »Teach Your Team These Basic Skills to Create Return Customers
While it may sound obvious, if you want to have a profitable retail business, sales associates need to be good at selling. That doesn’t mean you have to resort to used-car-salesman, high-pressure tactics to close the deal. But they need …
Read More »Exploring NHPA Membership
Each year, the North American Hardware and Paint Association (NHPA) works to add new programs, services and partnerships to better serve independent retailers. Read how the association can help you with the resources below—and click here for more information and …
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