Whether you like it or not, businesses like yours are often the topic of social media conversations. On Facebook, Twitter, Pinterest and elsewhere on the web, consumers are publicly spilling their opinions and preferences for stores, products and services with family, friends and strangers. …
Read More »Tag Archives: technology
Millennials Prefer Higher-Tech House Shopping
Millennials are likely to be the generation that buys the highest number of homes this year — and the real estate agents serving them are having to learn cross-generational communication. “We’re seeing a population on the consumer side that is not being …
Read More »Train Employees to be Responsive to Customers’ Price Shopping
There are five elements of a pricing strategy necessary to remain competitive: 1. Competitive variable pricing 2. A price-matching policy 3. A robust price-shopping routine 4. Innovative use of technology and 5. Good retailing practices. All of these tactics are …
Read More »Amazon Drone Delivery Service On Hold
Amazon’s plans to make deliveries by drone may come to a standstill due to recently proposed federal laws. If proposed legislation passes, Amazon might not be able to launch its Prime Air service in the U.S., according to an article in Fortune. Amazon planned to use …
Read More »Network Online with NRHA and Industry Peers
Stay up-to-date on professional, home improvement industry and association news and practices. Connect with Hardware Retailing magazine and the North American Retail Hardware Association on social media and access the latest news and resources available to better train employees and improve business practices and …
Read More »Lowe’s Opens Global Innovation Center in India
As retailers in the U.S. continue to develop higher-tech customer service methods, one big-box home improvement retailer is taking its technology emphasis global. Lowe’s Services India Private Limited, a subsidiary of Lowe’s Companies, Inc., has announced the opening of its Global …
Read More »Home Depot Improving Customer Service With Technology
The Home Depot is supplying store associates across the U.S. with new hand-held devices to help customers look for products, but also to track data and use like typical smartphones. Employees will be able to use the next generation FIRST Phone, a Zebra Technologies Device, …
Read More »Amazon Introduces College Campus Store at Purdue University
Amazon, a leader in e-commerce, is now planting brick-and-mortar roots at Purdue University. Amazon@Purdue is the first-ever staffed customer order pickup and drop-off location, which is housed in the Krach Leadership Center at Purdue University’s West Lafayette, Indiana campus, according …
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