The retail industry is brimming with technological advancements. From beacons and in-store analytics to augmented reality, wearable tech, and 3-D printing, there certainly isn’t a shortage of gizmos that merchants can use in their stores. Be that as it may, …
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Good Leadership Leads to Good Service (Q&A)
Ken Blanchard is one of the living legends of the business world. His book “The One-Minute Manager” has sold more than 13 million copies — and that’s just one of the more than 60 books written or co-written by him. …
Read More »The New-Age Time Clock
According to a recent article from the National Retail Federation, a new app allows retailers and other employers to “see” employees as they clock in and out, verifying identities and delivering individual messages. The app, Timesly, is the world’s first …
Read More »Changes in Workplace Collaboration
When it comes to the way people work, the dynamics of the workplace and interacting on person-to-person and digital levels is changing, according to industry experts who explored the changing nature of the workplace during a “Future of Work” event …
Read More »Shoppers Turn Away from Brick-and-Mortar
According to a recent Wall Street Journal article, U.S. retailers are facing a steep and persistent drop in store traffic, which is weighing on sales and prompting chains to slow store openings as shoppers make more of their purchases online. …
Read More »A Need for Faster Order Management Systems
According to Multichannel Merchant, customers no longer differentiate between online and in-store experiences. To attract and retain today’s empowered shoppers, retailers must blend the physical and digital worlds into a seamless omnichannel commerce experience that offers buy anywhere, fulfill from …
Read More »Combat Showrooming By Arming Staff with Mobile Tools
Consumers have access to information wherever and whenever they want thanks to the Internet. Today, customer are arguably more prepared and equipped when they visit stores to shop. But they are increasingly using smartphones and mobile devices to search the …
Read More »Visa Introduces New Checkout Option
Visa announced the launch of Visa Checkout, a payment service that replaces its predecessor V.me and enables consumers throughout the United States, Canada and Australia to pay for goods online, on any device, in just a few clicks, according to …
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