Amazon’s plans to make deliveries by drone may come to a standstill due to recently proposed federal laws. If proposed legislation passes, Amazon might not be able to launch its Prime Air service in the U.S., according to an article in Fortune. Amazon planned to use …
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NRHA Course Projects Benefit Businesses
Students attending the North American Retail Hardware Association’s fall 2014 Retail Management Certification Program are implementing new procedures and tackling a major business improvement project as required for the six-month, college-level course conducted in Indianapolis. Student Retail Management Certification Program project topics …
Read More »Study Why Customers Browse But Don’t Buy
Retailers who focus mainly on increasing customer counts and average ticket sizes are missing a key metric: conversion rate. Conversion rate is the ratio of people who enter a store compared to how many actually make a purchase. Only 35 percent of retailers …
Read More »10 Retail Lessons From a Car Salesman
Car salesmen are some of the best in the business. Each day they use effective sales techniques and provide their clients with excellent customer service. Below are 10 lessons you can learn from car salesmen and how you can apply their techniques …
Read More »Interactive Training Better Than Old Employee Handbooks
Gone are the days of retail employee training via VHS tapes and three-ring binder manuals – or are they? Many retailers are still using old training methods due to a lack of options, but there are now alternative training materials available. …
Read More »10 Retailing Lessons from Starbucks
A look at Starbucks’ business offers lessons on retailing, such as how to effectively run a company, treat customers and manage employees. The coffee shop powerhouse is present in over 65 countries, operates more than 21,000 stores and experienced 11 percent sales growth …
Read More »Home Hardware a Top Performer in Canadian Corporate Culture
Home Hardware Stores Limited has been named as one of Canada’s 10 Most Admired Corporate Cultures for having a culture that has impacted its performance, according to a press release. Canada’s 10 Most Admired Corporate Cultures program is now in its 10th year. The award was …
Read More »Amazon Introduces College Campus Store at Purdue University
Amazon, a leader in e-commerce, is now planting brick-and-mortar roots at Purdue University. Amazon@Purdue is the first-ever staffed customer order pickup and drop-off location, which is housed in the Krach Leadership Center at Purdue University’s West Lafayette, Indiana campus, according …
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