Tag Archives: operations

When big box retailers first became popular options for consumers, the term big box fit due to store layout and size. Recently, however, many popular big box retailers have been trying to reduce size and introduce smaller versions of their stores. Developing micro-sized …

Do you have big goals for your business in 2015? The beginning of the New Year is a great time to refocus on both personal and business goals. If you haven’t started crafting any resolutions for your business yet, check out the …

Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …

Many retailers and consumers will be helping grow the trend of mobile payments. Mobile payment options such as Apple Pay, Google Wallet and others are still relatively new services, but their use is expected to increase rapidly in the next few years, according to …

Many brick-and-mortar retailers are offering in-store pickup to customers who make purchases online. The option sounds convenient, but might not actually be a time saver to consumers. A recent study by retail-intelligence firm StellaService found that “in-store pickup saved shoppers just …

Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …

Hardware Retailing‘s January 2015 issue analyzed the elements of a strategic plan and highlighted retailers who have implemented strategic plans in their business. To read the full Strategic Planning story click here. Now it’s time to create a strategic plan …

Whether they’re looking to fill management positions or find part-time employees to man the registers and stock shelves, retailers may find that understanding generational differences helps with hiring, retaining and motivating employees. Generational groups all have different behaviors that impact the workplace, both positively and …