Tag Archives: operations

Businesses should make it a priority to build customer loyalty, not just promote special sales, this holiday shopping season, according to an article by Inc. While customers are actively seeking gifts for everyone on their Christmas lists, finding the best deals in …

In the year 2016, new labor laws about overtime practice are expected to take place. According to an article by the National Retail Federation, in order for retailers to voice their opinions on the topic, they must speak up in …

While 2014 is coming to an end, tax season is quickly approaching. Independent retailers must make sure their stores’ financials are in check and begin preparing year-end reports. There are many cost-cutting advantages for small business, so review the following article that provides …

Surveys are a great way to get feedback from customers, but sometimes the questions provide ambiguous answers rather than specific, helpful advice. An article from Retail Customer Experience highlights six questions to ask your customers that will provide valuable feedback …

Non-family businesses can learn a lot from family businesses, says Henry Hutcheson, a certified Family Business Advisor and founder of Family Business USA consultancy. “Family businesses outperformed non-family businesses during the boom years leading up to the 2008 recession, and …

While the Home Depot data breach has compromised as many as 56 million customer cards, there are a few steps that could have prevented the massive breach, according to an article by Market Watch. For four months, cardholder data moved …

The NRHA’s Annual Cost of Doing Business Study is now available to members. This annual study provides detailed financial information from hardware stores, home centers and lumber/building material outlets. The tables contained in this report are designed to provide comprehensive, …

Change is inevitable and while for retailers, change can be exciting, nailing the basics like search engine optimization and e-mail marketing can be overwhelming. But Shop.org’s recent The State of Retailing Online 2014 Report shows why its more important that …