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Tag Archives: operations

Hawaii Hardware Store to Reopen, Despite Lava Flow

A Hawaiian hardware store, which closed due to the threat of flowing lava, is scheduled to reopen Feb. 1. Employees from HouseMart Pahoa Ace Hardware closed the store in December, and evacuated as lava flowed in the direction of the shopping …

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Lowe’s Managers Focus on Spanish Immersion

Imagine going to summer camp but not being allowed to speak your primary language. That experience offers the perfect setting to learn a different language, according to Lowe’s. For the past five years, employees from Lowe’s distribution centers in the U.S. have gained unique, one-week training through an immersion program. …

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Ex-Lowe’s Employee Files Discrimination Lawsuit

Lowe's Acquisition

A former Lowe’s employee has sued the home improvement company, saying he suffered sexual discrimination. Adam Haimowitz of Tallman, New York, says his frequent complaints about the discrimination weren’t taken seriously by Lowe’s human resources employees, according to an article from …

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The Move From Promotion to Personalization

After a successful holiday season, retailers are re-evaluating their strategic plans and determining how to keep consumers engaged in the coming months. Many retailers have used and are continuing to use deep discounts as promotions that they hope will keep customers engaged …

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Big Box Stores Reducing Floor Space

When big box retailers first became popular options for consumers, the term big box fit due to store layout and size. Recently, however, many popular big box retailers have been trying to reduce size and introduce smaller versions of their stores. Developing micro-sized …

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Business Resolutions for 2015

Do you have big goals for your business in 2015? The beginning of the New Year is a great time to refocus on both personal and business goals. If you haven’t started crafting any resolutions for your business yet, check out the …

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Efficiency Can Boost Customer Service

Learn some lessons from Lowe’s and Ace Hardware — make shopping more efficient for your customers this year, and improve their overall experience with your business, an article from Forbes recommends. Ace Hardware and Lowe’s both have strategies that have helped …

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