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Tag Archives: operations

NRHA Enhances Building Materials Course

The North American Retail Hardware Association (NRHA) has recently released an updated version of one of its training tools: the Basic Training Course in Building Materials Retailing. The retailing course covers lumber, engineered wood products, millwork, cabinets, windows and doors, siding …

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Industry’s Top Guns 2015 – Bonus Coverage

The North American Retail Hardware Association (NRHA), Hardware Retailing magazine and the National Hardware Show®, have named four outstanding independent home improvement retail leaders as their 2015 Industry Top Guns. This year’s class includes: Bobby Fuller of Fuller & Son …

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5 Niches on the Rise

To view a PDF of this story, click here. Up-and-Coming Categories Catching Consumer Interest By Kate Klein, kklein@nrha.org and Sara Logel slogel@nrha.org Home improvement retailing is as competitive as it’s ever been, and successful retailers are developing strong niches and establishing themselves as resources for …

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Retailers Continue to Reach New Heights

To view a PDF of the story click here. Back in 2007, the North American Retail Hardware Association, Hardware Retailing magazine and the National Hardware Show® set out to recognize independent home improvement retailers for their innovation, entrepreneurial spirit and …

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Benefits of NRHA Employee Training

The benefits of employee training in the retail industry are numerous. A trained staff affects many aspects of the business, including the quality of customer service, sales numbers, employee satisfaction and much more. Implementing a training program not only positively …

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Do it Best Offers Scholarships to NRHA Training Program

The North American Retail Hardware Association (NRHA) is pleased to announce that Do it Best Corp., headquartered in Fort Wayne, Indiana, will be sponsoring two scholarships to help Do it Best member-owners participate in NRHA’s Retail Management Certification Program. The …

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Boost Employee Engagement Through Recognition

Recruiting a talented staff and retaining them is something every business should strive to do. So how can your operation keep employees happy and engaged? Through social recognition, according to Eric Mosley and Derek Irvine, authors of “The Power of …

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