Tag Archives: operations

To read a PDF of this story, click here. Every day, more than 225 billion emails will be sent and received around the world. Of those, almost 105 billion of them will be directed at consumers, according to a recent …

Every day billions of emails are sent and received around the world, and nearly half of them will be directed to customers, according to a study from The Radicati Group, a California-based technology research firm. It’s important now more than ever that …

As a result of the current election, there’s been a lot of talk about what’s next for health insurance. Although there’s no way to predict the future, Bob Chiesa, president and CEO of Custom Benefits Insurance Group Inc., lays out the …

For many businesses, employee longevity is a rarity. But imagine working at a company for over 55 years, rarely missing any of the last 14,300 days of work. That’s the case for John H. Mize, executive chairman of Blish-Mize. He’s held almost …

For 100 years, the North American Retail Hardware Association (NRHA) has been putting together the Cost of Doing Business Study annually. The study collects financial information from more than 1,000 independent home improvement businesses. From the data industry averages are determined …

With summer quickly approaching, it’s a great time to throw a party at your store. Special events can create a buzz around your business and draw customers in the door. How successful that event will be will depend, in large …

With all of the new products on the market, updates in building codes and changes in workplace regulations, it can be difficult for contractors to keep up. Lezzer Lumber makes it easier. Every February, the company, which operates 11 retail …

Armando and Ita Reyes are a great example of an entrepreneurial-minded, hardworking couple with a strong family bond. The couple owns and operates Carpenter Bros. Hardware & Rental in Ann Arbor, Michigan, which they bought in 2008. Beyond hardware, the …