David Novak, retired CEO of the company that owns the KFC, Taco Bell and Pizza Hut brands, recently interviewed Ace Hardware’s president and CEO for a podcast on leadership. John Venhuizen, who is president and CEO of Ace Hardware Corp., …
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Target Tests Same-Day Delivery in 2 States
Target is beginning to offer same-day delivery services from its stores in Birmingham, Alabama, and south Florida in partnership with delivery company Shipt, NBC News reports. By the middle of February, the retailer will roll out the service to more …
Read More »Employee Compensation Report Now Available
The North American Retail Hardware Association (NRHA) has released the only in-depth, industry-specific study on employee compensation. The new 2017 Employee Compensation Report is a benchmarking tool for independent home improvement retailers to use for general guidance as they assess their payroll …
Read More »It’s Time to Address Workplace Harassment
Many breaking news headlines over the past year have highlighted a problem that can happen in any business or industry: workplace harassment. While the Hollywood elite and CEOs of major corporations have been in the spotlight, employees across many industries …
Read More »Retailers Find Value in Relationships That Defy Expectations
Click the picture to download a PDF of this story. Making friends as an adult can be challenging, and it’s often intimidating to be the first to break the ice at industry events. Creating lasting friendships with people who are …
Read More »Combat the Growing Cost of Return Fraud
Return fraud is a growing cost for retailers, according to the National Retail Federation (NRF). Recent research from the trade association shows that the average loss per return fraud incident is $1,766. That amount is higher than the average loss …
Read More »Walmart to Cut 1,000 Corporate Jobs
Walmart is planning to slash more than 1,000 corporate jobs this month, The Wall Street Journal reports. The news comes shortly after the big-box retailer announced plans to raise its hourly minimum wage and close 63 Sam’s Club locations. “We’ve …
Read More »House-Hasson Upgrades Tech to Boost Efficiency, Store Owner Profitability
Mobile computers and headsets in House-Hasson Hardware’s corporate headquarters warehouse and upgraded electronic scanners for the company’s independent hardware stores and lumberyards will enable 20 percent faster response to orders and speed retailers’ ability to get items on shelves, the …
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