As part of its mission to advocate for its members, the North American Retail Hardware Association (NRHA) hosted a small business and government roundtable June 28-29 at its Indianapolis headquarters. The event allowed independent home improvement retailers to discuss their …
Read More »Tag Archives: operations
Promoting the Value of a First Job to Potential Employees
Finding quality employees who stay long term and have the potential to become a next-generation store leader is a concern independent home improvement retailers express to the North American Retail Hardware Association (NRHA). Recruiting members of Generation Z—who are the …
Read More »Millennials Want a Retail Experience
Millennials and the generation group after them, Gen Z, make up nearly half of the U.S. population, which is good news for the retail sector, according to a recent Forbes article. However, Forbes says that the economic environment that this …
Read More »Hardware Store Home to Archery Range
Social Circle Ace Hardware in Social Circle, Georgia, has found one of its newer niches to be right on target. Since 2012, the hardware destination has also been home to an archery pro shop and program. With the addition of …
Read More »Walmart Uses Virtual Reality for Training
Walmart has introduced virtual reality (VR) headsets into its training program, allowing new employees to practice customer service before encountering customers on the salesfloors, the company reports. Walmart says the technology is intended to allow new store associates “to experience …
Read More »Help Pros Shop Local With Home Sweet Home Pros’ Edition Signage
In the July 2017 issue of Hardware Retailing, the North American Hardware and Paint Association (NHPA) and Independent We Stand debuted the their latest joint research project, the Home Sweet Home Pros’ Edition study. The study found that for every dollar pros spend at independent …
Read More »New Items Board Announces New Products for Employees
When there’s a new arrival at Mark’s Ace Hardware, Camille Gibson wants to make sure everyone has a chance to see it. Gibson, general manager for the Tucson, Arizona, store, doesn’t want any new addition to her product lineup to …
Read More »How Does Your Business Compare to a High-Profit Store?
The differences between a high-profit home improvement store and a typical operation can be significant, according to facts from the North American Retail Hardware Association’s (NRHA) 2016 Cost of Doing Business Study. A high-profit home improvement store nets 9.2 percent profit …
Read More »