In its ongoing efforts to deliver a high level of service to customers and employees, Theisen’s Home•Farm•Auto has added Simbe Robotics’ shelf-scanning robots to three store locations in Dubuque and Dyersville, Iowa, and Jefferson, Wisconsin. Tally utilizes AI and computer …
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Retailer Implements Cutting-Edge AI Technology to Improve Customer Service
With an aptitude for technology and a desire to continually improve efficiencies across his operation’s seven stores, Hassett Hardware president Eric Hassett has been exploring the ways artificial intelligence (AI) can be used in the independent channel. Located in the …
Read More »Orgill’s Purchasing Team Empowers Retailers Through Quality, Innovation and Collaboration
Orgill’s mission is clear—to help customers be successful. A cornerstone of this mission lies in the work of Orgill’s purchasing team, which plays a vital role in ensuring independent retailers have access to high-quality products at competitive prices. By leveraging …
Read More »AI Brings the Buzz at NRF 2025
Billed as “Retail’s Big Show,” NRF 2025 brought together the biggest names in retail for educational sessions, networking and product discovery. Hosted by the National Retail Federation (NFR), NRF 2025 took place in New York City from Jan. 12-14. John …
Read More »NHPA Top Guns Honoree Glen Morosohk Exceeds Expansion Goals
The independent paint industry is in Glen Morosohk’s DNA. His grandfather, David Morosohk, started as a painter in the 1920s and opened his own paint store. Norman Morosohk, Glen’s father, joined that paint store business in 1945 after returning from WWII …
Read More »Service Runs Deep: Family Legacy Drives Top Guns Honoree Wendy Stine
While Wendy Stine jokes that she was born into this business, it isn’t far from the truth. As part of the third generation to lead Stine Home + Yard, Wendy has the home improvement industry in her blood. She has …
Read More »How a Strong Company Culture Leads to Rapid Growth
With over 17 years of experience with Ace Hardware corporate, Darin Workman took the know-how he gained from his leadership roles with that company to become a hardware store owner and operator for The Helpful Hardware Co. The success of …
Read More »The Independent Channel Connects Over Tech Solutions
The 2023 NHPA Independents Conference brought the industry together, with retailers, vendors, wholesale representatives and others from the independent channel meeting in Dallas to talk through challenges, share ideas and celebrate industry successes. “The conference was great. I enjoyed the …
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