The “Retailing 101: An Overview” story in the February 2015 issue of Hardware Retailing discussed what retailers need to know about the marketing, finance, operations and human resources aspects of their business. To read the full story, click here. Once …
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To download a PDF of this story, click here, and visit hardwareretailing.com/retailing-101 to take a quiz and determine how much you know about marketing, operations, finances and human resources. What Does Your Report Card Look Like? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org When was the last time …
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Imagine going to summer camp but not being allowed to speak your primary language. That experience offers the perfect setting to learn a different language, according to Lowe’s. For the past five years, employees from Lowe’s distribution centers in the U.S. have gained unique, one-week training through an immersion program. …
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A former Lowe’s employee has sued the home improvement company, saying he suffered sexual discrimination. Adam Haimowitz of Tallman, New York, says his frequent complaints about the discrimination weren’t taken seriously by Lowe’s human resources employees, according to an article from …
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Company leaders are responsible for cultivating and preserving high customer service standards, and Ace Hardware offers some examples of how to do it, according to a recent article. “[I]f an employee, a group of employees, or maybe even the entire company is not …
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Whether they’re looking to fill management positions or find part-time employees to man the registers and stock shelves, retailers may find that understanding generational differences helps with hiring, retaining and motivating employees. Generational groups all have different behaviors that impact the workplace, both positively and …
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One Home Hardware Stores Limited worker drove away with a special anniversary gift — a new car. Home Hardware Stores Limited employee Paul Demeuleneare won the 2015 Toyota Corolla in the company’s 50th Anniversary Staff Sweepstakes this month, according to a press release by Home …
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The National Retail Federation offers the following loss-prevention tips for retailers during the holiday shopping season, which includes the days after Christmas when customers are spending their holiday cash and gift cards: Have your experienced staff members team up with …
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