To view a PDF of this story, click here, and visit hardwareretailing.com/retirement-persona-checklist to download an PDF checklist of the different steps to prepare for your retirement persona. Full Time, Part Time or Free Time? By Liz Lichtenberger, llichtenberger@nrha.org and Kate Klein, kklein@nrha.org If you’ve gotten your finances in order, …
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Motivate Millennials in the Workplace
Do you scratch your head when thinking about how to manage your millennial employees better? Do you have a hard time deciphering how to hire and retain workers from the generation at your business? For some suggested solutions, read the following tips from this …
Read More »Payroll Makes a Performance Difference
Motivating employees to work hard is a challenge managers will always face because some associates are naturally driven to do their best every day while others lack initiative. Employee appreciation lunches, discounts on products and other recognition methods all boost …
Read More »Retail Jobs Offer Long-Term Career Value
Retail jobs offer employees long-term benefits, including career advancement and skill set development, according to recent research from the National Retail Federation. For example, retailing teaches workers valuable skills, such as an “ability to work with anyone; ability to take direction; composure; …
Read More »Boost Employee Engagement Through Recognition
Recruiting a talented staff and retaining them is something every business should strive to do. So how can your operation keep employees happy and engaged? Through social recognition, according to Eric Mosley and Derek Irvine, authors of “The Power of …
Read More »Many Retailers Don’t Take Advantage Of Formal Training
Dedicating time to formal employee training develops sales associates who are knowledgeable, sell products well and deliver excellent customer service. Yet fewer than half of independent home improvement retailers who participated in North American Retail Hardware Association’s 2014 Employee Compensation Report provide formal employee …
Read More »Train Employees to be Responsive to Customers’ Price Shopping
There are five elements of a pricing strategy necessary to remain competitive: 1. Competitive variable pricing 2. A price-matching policy 3. A robust price-shopping routine 4. Innovative use of technology and 5. Good retailing practices. All of these tactics are …
Read More »Interactive Training Better Than Old Employee Handbooks
Gone are the days of retail employee training via VHS tapes and three-ring binder manuals – or are they? Many retailers are still using old training methods due to a lack of options, but there are now alternative training materials available. …
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