This is the second in Hardware Retailing staffer Graeme Haase’s series of posts about three days of training that he completed at Cardwell Do it Best Home Center in Indianapolis. Haase went through this training program to get a firsthand …
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Graeme’s Take On Training: Preparing for a New Gig
Hello, my name is Graeme Haase. I’m a graphic designer with the North American Retail Hardware Association (NRHA), but for the next few days, I’m trying a new job—working as a sales associate at Cardwell Do it Best Home Center …
Read More »Insight From Facebook on Millennial Employees
Want to better understand the millennials working for your business? A leader from Facebook, which was founded by a millennial, has a few suggestions for you based on experience, according to an article from Harvard Business Review. “We pride ourselves on having built …
Read More »Hiring in the 21st Century
Make a list of everything you think new college graduates want when they start looking for a job. Now compare that list to ours. In the following story, we take a look at the millennial generation, generally described as those …
Read More »Target Supports Employee Health, Gifts Fitbit Trackers
Several large corporations have invested in Fitbit devices to motivate their employees to improve their health, and Target has joined the club. Target is offering activity trackers from Fitbit Inc. to its 335,000 U.S. employees. This move is an attempt to improve workers’ fitness levels …
Read More »NRHA and Member Insurance Form Partnership
The North American Retail Hardware Association (NRHA) and Member Insurance Agency have created a partnership to provide new services to NRHA members. Under the terms of the agreement, which is effective Oct. 1, Member Insurance Agency will provide insurance services and …
Read More »Customer Service: The Moneymaker
Providing excellent in-store service is crucial to your business because competitors can often offer comparable pricing and possibly wider product selections. Good customer service is so important that 85 percent of consumers say they will go elsewhere if they visit …
Read More »Ways to Promote Job Openings
Keeping employees motivated and excited about their work is difficult. Some retailers say they have difficulty finding hard-working employees in the first place and then retaining them are even more challenging. So how do retailers find employees and promote job …
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