Operations

Many customers today have greener expectations for the businesses they choose to shop. While you don’t need to reinvent your entire business to appeal to this demographic, you can make small changes to your operation that show your eco-conscious side. …

Click the picture to download a PDF of this story. Great independent home improvement leaders break the mold. They inspire teams with motivational pep talks, individually mentor employees or stay behind the scenes to ensure a business stays profitable. Effective, focused leadership …

If you are looking for a training program to give your new managers or supervisors insight into their leadership skills, the NRHA Foundations of Leadership Program is a solid place to start.  The 16-week online program is designed to prepare …

At Petersburg Hardware, store manager Eric Smith needed new merchandising displays for large quantities of feed, so he decided to build his own. Use this step-by-step guide to build your own stack displays with attached chalkboard signage to call attention …

October is National Breast Cancer Awareness Month, and for customers who shop for their home, farm and outdoor needs at any of 41 Runnings locations in seven states, the annual Ladies Night is linked with a special cause. The event …

At Roselawn True Value Hardware in Roselawn, Indiana, a piece of regional history sits on the shelf by the registers. Several years ago, community members from three area towns—Roselawn, Thayer and Shelby—came together to compile the first 100 years of …

Health insurance is a major concern for every business owner. As the year winds down, business owners will be reviewing their expenses and considering how insurance affects their bottom line. Hardware Retailing checked in with Bob Chiesa, president and CEO …

There are many different theories about millennials, the age group that the Pew Research Center says was born between 1981 and 1996. One undeniable fact, however, is that they are a large consumer base and are on track to outnumber …