Operations

A business mentor can prove to be a superhero who offers wise advice, encourages you through your failures and teaches you by example. Being a sidekick to another retailer who is older, has more experience or excels in areas you …

When consumers decide where to spend their hard-earned dollars, price is a big consideration. To help retailers boost their knowledge of pricing fundamentals, the North American Retail Hardware Association (NRHA) has developed a new online course in Basic Retail Pricing. The …

When competitors enter your territory, it’s tempting to wield price as the weapon of choice. However, an all-out price war rarely leaves a clear winner. You’re likely to sustain significant damage to your reputation if shoppers start to equate low …

The holiday shopping season will be here before you know it. On Nov. 30, Small Business Saturday will draw millions of shoppers to independent retailers in their communities—and you won’t want to miss out. Here are 10 ways to capitalize …

You probably always have your favorite hammer, your trusty jigsaw and your adjustable wrench all within arm’s reach, but don’t forget some other critical tools to help your business blow the competition out of the water. Check out this list …

Over more than a century, Hardware Retailing has adapted to the times to help independent retailers like you stay on the forefront of emerging industry trends and technology to find new paths to success. From profiles of enterprising young retailers …

Earlier this year, Scott Ward, co-owner of the Fix and Feed family of farm and hardware stores, opened a store in Quinlan, Texas, which is the company’s fourth location in the state. While you don’t need superpowers to pull off …

On the surface, you might not think great recipes can teach you much about how to run your independent home improvement business. In fact, your family’s cherished recipes provide fantastic insights into the finer points of retail excellence. Review these …