Operations

Who is HDA? In April 2022, Distribution America and PRO Group Inc. joined forces to become Hardlines Distribution Alliance (HDA). In the two years since its formation, HDA has harnessed the purchasing power of both groups and has tirelessly worked …

While Wendy Stine jokes that she was born into this business, it isn’t far from the truth. As part of the third generation to lead Stine Home + Yard, Wendy has the home improvement industry in her blood. She has …

If you think of sales as the engine that drives your business, then every employee is a moving part in that engine. But they’re not merely “cogs in a wheel,” because if anyone fails to do their part, the entire …

It’s annual report season, which means analysts and investors are poring over 10-Ks and other government filings to see who met expectations in 2023, who fell short and what’s to come in 2024. As an independent home improvement operator, you …

In the most recent Gallup survey about employee engagement, respondents report a decline in access to training, less connection to their organization’s mission and infrequent praise in the workplace. Since 2020, the amount of workers who say they know what’s …

The best way to create sales and hit your profit goals is to make sales everyone’s job. A culture of selling is one where everyone in the company is actively involved in creating sales and working towards the same goals. …

Increasing transaction size is one of the easiest ways to increase profits, and one way to do it is to train employees on their role in the sales process. Training them on proper sales techniques and offering incentives around meeting …

With both their customers and employees in mind, Nowco Home Hardware dealer-owners Deanna and Tyler Nowochin embarked on a store remodeling project that added a new shopping destination for customers and office space for employees.  Named The Loft, the new …