From toothbrushes to tortillas, cat food to couches, with a few swipes and taps, a consumer can have nearly anything they want or need delivered to their front door, sometimes within hours. No longer just a buzzword, omnichannel is the …
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Being right isn’t enough, and I’ve learned that the hard way. A trusted friend called me out on how I show up, and often “No” can be my first response. I know better, and I was raised better. I’ve gotten …
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Joe Swortz, a U.S. Army veteran and a financial controller in the independent channel, attributes his current leadership and teamwork skills to his time in the military. Motivated by the desire to go to college without financially impacting his parents, …
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Celebrating its 20th year honoring trailblazing retailers in the channel, the North American Hardware and Paint Association (NHPA) has named its 2026 Top Guns Awards honorees, including Denise Brookhouse, CEO of Koopman Lumber, which is based in the Northeast. “Top …
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While bittersweet, the grand opening of Adam’s True Value Hardware marked the achievement of a dream by the Taffera brothers, Chris, Justin and Adam. Growing up in Scranton, Pennsylvania, in May 2026, the brothers opened up the kind of store …
Read More »Looking at how fellow independent home improvement operations perform throughout the year gives retailers in the channel a benchmark for improving their own operations. Since 2022, the North American Hardware and Paint Association (NHPA) has partnered with The Farnsworth Group …
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When creating outdoor spaces, homeowners are not only building areas to gather and enjoy fresh air, but are making these spaces extensions of their home. According to the 2026 Outdoor Living Report from Deckorators, homeowners look for a balance of …
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Bringing together the independent channel for two days of education, industry insights and networking, the 2026 Independent Home Improvement Conference (IHI Conference) will send attendees back to their operations with practical takeaways and applicable best practices. The IHI Conference will …
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