Operations

Your niche category is well stocked, well merchandised and ready for customers to shop. Rather than just wait for customers to discover the department on their own, one of the best ways to get customers into the store is by …

From radio advertisements to social media posts, you do all you can to market your business and brand to bring new customers in the store and keep current customers coming back. Once you have them in your store, your marketing …

As a small business operator, you are likely the keeper of many tasks and responsibilities. Sometimes, there isn’t enough time in the day to get to everything, and knowing which tasks to prioritize can be challenging. Check out this list …

Local business owners in small communities often need to go out of their way to stock up on items like toilet paper, cleaning supplies and other business necessities. These types of items are generally in stock at independent home improvement …

If you want to keep your core categories competitive, then always be looking for ways to refresh and improve what you already have. In the July 2021 issue of Hardware Retailing, three retailers share how they made operational changes that …

Glenn Ubertino, owner of Zoller Hardware, recently shared with Hardware Retailing how he is able to manage four thriving businesses simultaneously. Get insights from Ubertino and find ways to streamline your own operation below.

Traditionally, if you wanted to manage your inventory effectively, you relied on efficiencies such as just-in-time delivery, minimal backstock and a reliable sales history. But in one year, everything changed. During the pandemic, consumer demand for home improvement products accelerated. …

While you may be able to provide all the products a customer needs for a project, they may still need a helping hand with actually accomplishing their DIY goals. Offering your customers a list of local service providers and professionals …